Courses

Compassionate communication
Communicating to connect human to human with true empathy and no judgement, the heart and soul of the health care system. An effective communication is a proven hospital avoidance strategy and a consistent approach to delivering empathy during challenging times.

Care Co-ordination
Effective care coordination requires a strong team structure with clearly defined roles. The model provides more flexibility for practices to use their staff more efficiently, taking the fullest advantage of their skillset and qualifications

Engaging, Planning and Coaching with your clients via Telehealth
A telehealth innovative model of service delivery has emerged, enabling us to virtually engage our clients in chronic disease patient centred care. This module will provide you with the skills and workflows to efficiently and effectively deliver high value and quality care to your clients.

PDSA PIP QI x 10 resources
A tiered PDSA approach to the PIPQI measures. These 10 measures are easy to follow and provide guidance and ideas for practices to guide their PIPQI activities.

Strength to Strength
This is a six module course which provides you with tools to understand how to build and maintain resilience, hope, optimism, efficacy and a growth mindset in the face of challenge and change

Change Management
Thinking about making some organisational changes? This course will provide you with the skills and strategies to support you and your people to make effective and positive sustained changes. Whether you need to make rapid changes or are thinking of the long game, this course has you covered.

Leveraging your team
Effective teamwork is an important aspect of any organisation's success. There are many benefits of teamwork, most notably, an increase in motivation from your employees. ... improved patient outcomes....To keep the teamwork fire going, you need to establish regular and open lines of communication and monitor how the group interacts.

Swimlane Mapping
Streamlining Care; Creating Efficiencies to your workflow requires co-designing and inclusivity.

Catalysing Change in your Business
Quality Improvement Initatives are essential for organisational growth. How do you bring the team members along the change trajectory with simple coaching techniques and strategies.

MediCoach Care Planning Manual
Care planning manual for Best Practice users. Providing screenshots and resources to assist you to create the streamlined, efficient and successful care planning clinic.

Care Planning Resources
This bundle of resources comprise of an overall map of team roles and responsibilities alongside a Chronic Disease clinical audit spreadsheet and some Chronic Disease specific shortcuts to upload and start using straight away.

Patient Centred Care Planning
This session is designed to aid health professionals in reducing the administrative burden of care planning whilst remaining MBS compliant.

Behaviour Change Course
Included in this module is: Three Behaviour Change Modules, six simulated demonstration videos to support your learning and the practical coaching resources for you to utilise with your clients.

MediCoach Coaching Wellbeing Planner
A sessional A5 patient workbook for coaching clients with coaching tools, sequencing steps, and literacy also provided in an electronic version for practitioner reference.