Engaging, Planning and Coaching with your clients via Telehealth
Rapid Change Management has occurred during COVID 19, causing disruption to our usual Chronic Disease Management consultation processes. A telehealth innovative model of service delivery has emerged, enabling us to virtually engage our clients in chronic disease patient centred care. This module will provide you with the skills and workflows to efficiently and effectively deliver high value and quality care to your clients.
Learning Objectives:-
- Discuss Impacts and considerations to Telehealth care planning
- Understand how to create engagement and effectively communicate virtually
- Framing the Consultation
- Setting the consultation agenda
- Implementing COVID considerations to prevention and screening activities
- Coaching your clients through SNAP discussions
- Disease Prevention and screen questions
- Creating self-management agreed goals the SMART way
- Understanding a client’s readiness to change
Downloadable resources
- Detailed model of Telehealth chronic disease management workflow
Inclusive of skills, roles and activities in a swimlane format - Powerful inquires resources
Demonstration videos on how to provide a telecoaching care planning; review and nursing video call
