In House Teams Training

Interactive, engaging and customised content to meet your teams' needs

Topics can include

Change Management

  • Cultivating Change Agents
  • Asset profiling
  • Coaching your team through the changing landscape
  • Assessing Readiness to change; stage appropriate coaching skills and strategies

Quality Improvement initiatives

  • Design thinking - co design your improvement
  • PDSA - Coaching team motivation and readiness to change
  • Team Action Planning - SMART goal and accountability process

Innovation and Prevention

  • Design thinking the localised concept
  • Brainstorming the patient journey
  • Customisation of resources
  • Action Planning
  • Business case development customisation for project

Chronic Disease Management

  • MBS billing optimisation
  • Streamline team efficiencies
  • Building capacity and capability for compliance
  • Maximising Value in consultations

Care Co-ordination

  • Optimising MBS to support
  • Advocating Patient agreed management goals
  • Communicating a patient’s readiness to change
  • Mapping your broader medical Neighbourhood
  • Health Literacy

Integrated Care

  • Optimisation of services and opportunities in mapping patient experience
  • Building partnerships to enhance the patient journey
  • Systematic Team based initiatives
  • Reducing replication and duplication of health dollars


To find out more about your clinic’s potential or to book a presentation, contact:

Kim Poyner / Medicoach

Ph: 0408 174 231


About MediCoach

MediCoach is a training enterprise dedicated to helping health care teams provide better health outcomes (and generate more revenue) through effective care planning. We deliver targeted in-house training that works. We partner closely with teams to help implement innovative and proven frameworks that are team-based and client-centred.

About Kim Poyner

Kim Poyner has an extensive history working with medical centres and Primary Health Networks to train medical professionals in Behaviour change theory and Chronic disease management.

Kim was awarded the 2015 Australian Best Practice Nurse award in Chronic Disease Management and has successfully completed her NBME exams for international endorsement of her coaching qualifications. In addition, she is training Health Professionals across Australia in the Health Care home trial, readiness projects, and Quality Improvement strategies.

She regularly presents at National conferences as a key note speaker on Change Management, Teaming, Coaching, Chronic Disease management, Creating Efficiency in General Practice and Care Co-ordination. Through her business MediCoach Kim mentor’s nurses and organisations to achieve their best, ensuring they are resilient in the changing health landscape.