Who are we?


About MediCoach

MediCoach is a training enterprise dedicated to helping health care teams optimise their performance, expanding their skills and knowledge. We do this to provide better health outcomes for the communities and to enhance capability and capacity within health care teams. We deliver targeted in-house training that works. We partner closely with teams to help implement innovative and proven frameworks, catered to their unique group's needs, that are team-based and client-centred.

Our training programs provide health professionals with the knowledge, skills and tools to guide clients/teams towards positive change in an efficient and timely manner. MediCoach delivers realistic training that is developed from the latest industry trends and findings. Our experience, skill and capability to deliver outstanding support and tangible outcomes for practices sets the benchmark for service excellence and innovation. We enable practices and their staff to achieve sustainable capability to deliver patient-centred care improvements for all areas of practice functions.

MediCoach programs are targeted coaching, training, support and evaluation for general practice nurses, practice managers and General Practitioners. Our focus is to create and develop capability in the delivery of team based and patient centered health care services.

Training is practical and interactive and consists of a series of learning workshops and mentoring sessions which are highly suited to support PHNs and facilitated by industry trained health professionals. MediCoach training can be customised to suit workforce demands and designed with capacity to develop regional champions to support integration and sustainability of this model via a “train the trainer” module.


About Kim Poyner Founder and Director

Kim Poyner has an extensive history working with medical centres and Primary Health Networks to train medical professionals in Behaviour change theory and Chronic disease management.

Kim was awarded the 2015 Australian Best Practice Nurse award in Chronic Disease Management and has successfully completed her NBME exams for international endorsement of her coaching qualifications. In addition, she is training Health Professionals across Australia in the Health Care home trial, readiness projects, and Quality Improvement strategies.

She regularly presents at National conferences as a key note speaker on Change Management, Teaming, Coaching, Chronic Disease management, Creating Efficiency in General Practice and Care Co-ordination. Through her business MediCoach Kim mentor’s nurses and organisations to achieve their best, ensuring they are resilient in the changing health landscape.

Kim’s skill and expertise includes:

  • Over 20 years’ experience in General Practice and Intensive Care Units
  • Strong presentation skills
  • Trusted Rapport with Clients
  • Excellent Time Management
  • Effective Executive Coach and Mentor
  • Primary Care Coaching and mentor
  • Wellcoaches Faculty
  • Content Developer
  • Chronic disease, Prevention clinical expertise
  • Behaviour Change Facilitation
  • Quality Improvement
  • Team Building and Strong communicator
  • Coaching Health Strategist

“Ultimately, it is such highly skilled professionals like Kim who will lead to far greater control of our growing chronic disease management area. This results in fitter patients managed substantially in the primary health setting, which will significantly save the health budget millions of dollars.”Dr Tim Denton MBBS GAICD, Former Chair of WVPHN